Bara Phone Ltd. United Kingdom

Bara Phone Ltd. Is registered UK company in London, we are interconnected to tier one carriers using TDM and VOIP service to deliver high quietly service to its B2B and end user clients along with competitive international rates.

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General office

Bara Phone Ltd.
1 Bodiham house davigdor road hove
London
east sussex ,sw7 3rg
United Kingdom

Phone: +44-207-669-4321
Site: http://www.baraphone.com

Hosted VoIP billing service provider
International VoIP Wholesale Provider

Billing Software
Call Routing VoIP Solutions
Consultancy Services
Gatekeepering
H.323 VoIP Gateway
PC to Phone
Phone To PC
Phone To Phone
SIP VoIP Gateway
Termination
Web Call
Web To Phone

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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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