Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
With over 12 years of experience providing the most robust and scalable TDM to IP and IP to IP solutions, Bodenor S.A. understands the needs of the world''s most demanding wholesale service providers and enterprises.