axon IT United Kingdom
IP-based telecoms services to SMEs and enterprise level companies throughout the North West of England and the UK.
IT and network support while delivering high quality VoIP services to businesses across the country.
General office
axon IT
axon IT, Charter House, 1-3 Charter Way
Macclesfield
Cheshire ,SK10 2NG
United Kingdom
Phone: +44 845 313 0025
Site: http://www.axon-it.com/
axon IT
axon IT, Charter House, 1-3 Charter Way
Macclesfield
Cheshire ,SK10 2NG
United Kingdom
Phone: +44 845 313 0025
Site: http://www.axon-it.com/
- Hardware
- Internet Telephony Service Provider
- Voip consulting
- Data Conferencing
- Hosted VoIP
- IP devices
- Outsourced Billing
- Sip Trunking
- Linksys
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Aurora Com Limited
Aurora Communications, Ltd. - is an international telecommunication operator. The Holding is founded in 1999 and now includes the following companies: Aurora Communications UK, Aurora Communications USA, Infotel Data Communications and TASS-INFO (joint ve
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