Axacore United States

High end fax appliance solution for business.

FaxAgent is an embedded communication platform that can streamline your fax-intensive processes, enhancing efficiency and productivity (and offering significant savings opportunities) with a variety of technologically advanced features that are flexible, scalable and dependable.

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General office

Axacore
2468 Historic Decatur Road #100
San Diego
California ,92106
United States

Phone: +1 858 427-4301
Site: http://www.axacore.com

Hardware
Internet Fax Service Provider
Internet Telephony Service Provider
Wholesale VoIP Carrier

VoIP Hardware Provider

Not data

iWorldServices

Chase Empire LLC

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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