AVOXI South Africa South Africa
AVOXI is a cloud communications provider focused on meeting the international calling needs of call centers, hotels, tour operators, and global enterprises looking to project a local presence.
AVOXI is a cloud communications provider focused on meeting the international calling needs of call centers, hotels, tour operators, and global enterprises looking to project a local presence.
We provide telecommunications and enhanced VoIP solutions including toll free services, call recording, call termination, Cloud PBXs, call center solutions, toll free numbers worldwide, local numbers worldwide, SIP trunks, IAX trunks, DID/DDI numbers, business telephone systems, VoIP phone systems, web callback capability, and conference calling. When your business relies on a VoIP call center solution or international communications, you can rely on AVOXI to have what you need – when you need it – to save money, improve performance and optimize customer service.
30 A Dias Crescent
Douglasdale
Johannesburg ,2000
South Africa
Phone: +1 770 937 9735
Site: http://www.avoxi.com/
Contact Person
Aida Kamber / Integrated Marketing Manager
Phone: +1 770 937 9735
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
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