Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Effringo provides you with a highly qualified team with vast experience in the telecommunications market and IT industry who are capable of providing you with a solution to help you add speech to your existing product portfolio.