Call
Origination is the collecting of the call started by a calling party on a PSTN,
and handing off the call to a VoIP endpoint or to other exchange phone company
for completion to a called party
Call
Termination is a handing off or routing of calls from one Telephone Company to
another.
TeleCable Services is primarily an Internet based company and while we do have customer service representatives on hand, emails are generally handled much faster than direct phone calls.