AvacomNet Services Cyprus

Avacom Net Services (ANS) was established in 1997 as a fully subsidiary company of Avacom Computer Services, the first Computer Company in Cyprus that entered the Cyprus Stock Exchange four years ago. In 1999 the company was transformed into a High Tech G

Avacom Net Services (ANS) was established in 1997 as a fully subsidiary company of Avacom Computer Services, the first Computer Company in Cyprus that entered the Cyprus Stock Exchange four years ago.In 1999 the company was transformed into a High Tech Group of Companies with the establishment of AvacomNet I.S.P. (Internet Service Provider) and the merging with and acquisition of a number of advanced High Tech companies. By utilizing the most advanced Internet technology the company became a major player in the Internet service provision market in a very short period of time.The latest results in the industry place ANS as the fastest growing Internet Service Provider in Cyprus and the nearby area, with the broader spectrum of services:- Internet Connection Services- E-commerce Solutions- Virtual Private Networks- VoIP (Voice Over IP)- Customized Business Solutions- Software and Hardware

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General office

AvacomNet Services
Diogenous 1 Egkomi
Nicosia
CY ,21788
Cyprus

Phone: +357 2281 9829
Phone: +357 2235 8628
Site: http://www.avacom.net
Contact Person

Sotiris Diakourtis / Manager VOIP Services
Phone: +357 2281 9829
Phone: +357 9955 5444
  • International VoIP Wholesale Provider
  • Internet Telephony Service Provider
  • Internet VoIP and Video Conferencing Service Provider
  • Voip Termination ISP
  • Voip consulting
  • Phone To Phone
  • Phone To PC
  • Web Call
  • Gatekeepering
  • PC to Phone
  • IP devices
  • Collaboration
  • Data Conferencing
  • Voice and Video Conferencing
  • Termination
  • Call Relay VoIP Solutions
  • Call Routing VoIP Solutions
  • Partnering for Origination and Termination
  • Cisco Systems
  • Lucent
  • None

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Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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