Australis Telecom Guatemala

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General office

Australis Telecom
Guatemala
Guatemala
,2116
Guatemala

Phone: (502) 7832 8144
Site: http://www.ventana.net/australis

International VoIP Wholesale Provider
Internet Telephony Service Provider
SIP Billing
VoIP Billing Software Provider
Voip Termination ISP

Billing Software
Call Relay VoIP Solutions
Call Routing VoIP Solutions
Gatekeepering
Partnering for Origination and Termination
PC to Phone
Phone To PC
Phone To Phone
SIP Softswitch & CPE
SIP VoIP Gateway
Termination

Cisco Systems

Proprietary

Simbiosis, S.A.

IP Telecomunicaciones S.A.

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Routing Based on Skill Level

The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.

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