Asia Telcom Thailand
We are a VoIP services company that was founded in 2003 to bring the promise of affordable telephone calls to the general public. AsiaTelcom's voice and high speed data network is based in a datacenter located in Miami, Florida, USA, with additional
We are a VoIP services company that was founded in 2003 to bring the promise of affordable telephone calls to the general public. AsiaTelcom's voice and high speed data network is based in a datacenter located in Miami, Florida, USA, with additional facilities in Virginia, USA and Ontario, Canada.
Asia Telcom
Sukhumvit 50
Bangkok
,10060
Thailand
Phone: +66 5160 6260
Site: http://www.asiatelcom.com
- Hardware
- Hosted VoIP billing service provider
- Incumbent PTT
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
- Network Service Provider
- SIP Billing
- VoIP Billing Software Provider
- Voip consulting
- Voip Termination ISP
- Wireless Broadband
- Billing Software
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- Collaboration
- Consultancy Services
- Data Conferencing
- E1 Bulk Wholeseller
- Fax To Fax
- Gatekeepering
- H.323 Softswitch & CPE
- H.323 VoIP Gateway
- H.323 Wireless/ GSM VoIP Solutions
- Installation and Support Services
- IP devices
- Matrix
- Outsourced Billing
- Partnering for Origination and Termination
- PC to Phone
- Phone To PC
- Phone To Phone
- Project Mangement Services
- SIP Softswitch & CPE
- SIP VoIP Gateway
- System Integration
- Termination
- vFone
- Voice and Video Conferencing
- Web Call
- Web To Phone
- 2N
- Antek
- Audiocodes
- Blue Lava Prorietary 2 & 4 Port Analog VoIP Gateways
- Cisco Systems
- Clarent
- CPM
- D-TAC
- Dialogic Based
- DSG
- Huawei VoIP Products
- Lucent
- Mera
- Micronet
- Mosa
- NACT
- net.com
- Netvox
- Nicstel
- Nuera
- QiiQ
- Quintum
- Senao
- Sonus Network
- Telica
- UOL
- Vegastream
- vFone
- VocalTec
- Welltech
- Yoda
- None
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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