asi voip sarl Switzerland
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General office
asi voip sarl
15 av des cavaliers
geneva
,1224
Switzerland
Phone: +41225331154
Contact Person
chabbouh adel
Phone: +41796013534
asi voip sarl
15 av des cavaliers
geneva
,1224
Switzerland
Phone: +41225331154
Contact Person
chabbouh adel
Phone: +41796013534
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Legend Communications Plc
Legend Communications is one of the leading Converged Communications Providers in the UK offering combined Internet and Telecommunication solutions to residential, business, corporate and partner audiences. Our integrated solutions have been innovatively
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