Ashan Telecom (H.K.) Ltd. China

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Ashan Telecom (H.K.) Ltd.
Dong Hu Haoyuan Business building 420, Dong Hu Road
Guangzhou
Guangdong ,510100
China

Phone: 862087624245

International VoIP Wholesale Provider
Voip consulting

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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