Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
R&R Telecom offers carrier-grade switch partition solutions for wholesale resellers since 2003. R&R switch partition service leverages Sonus Networks platform and provides powerful yet intuitive interface to control switch operations.