A Media Gateway Control Protocol (MGCP) is a Voice over Internet Protocol system used to handle the exchange of information and the management of a multimedia conference session. The exchange of information, known as signaling, is responsible for connecting, controlling and terminating sessions. Therefore, an MGCP protocol is used to set up, maintain and end calls between multiple points.
Telecom Call Center services are based on SIP platform for access and Class 4 Switch for multiprotocol interconnections with all major fixed and mobile operators from Romania and worldwide.