The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Wholesale SIP/IAX Origination and Termination. Flat rate and per-minute Canadian and U.S. DIDs, Virtual PRI,Canada, USA and A-Z International Termination. Commission based agent programs and white label VoIP solutions.