The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
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KOMTURK is the consumer division of Kosmaz Technologies LLC. Kosmaz Technologies is a Next Generation Internet Telephony Provider, introducing to the Internet community worldwide innovative voice and advanced real time communication services over the publ
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