The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
GlobalCom
Global COM took the initiative to enhance the telecom services provided to both, the business sector and the families.
Our plans were set to utilize communications as a supportive and enabler factor and not a liability and a risk factor.
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