A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Business Svyaz Holding
We are providing our Clients and Partners up-to-date high-quality communication services utilizing advanced technologies, such as IP MPLS, DSL, MetroEthernet, VoIP and others. Through these technologies the clients has the opportunity to access or develop
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