A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Palycoms Ltd
palycoms is an International VoIP Wholesale Provider, Internet Telephony Service Provider, Internet VoIP and Video Conferencing Service Provider, SIP Billing, VoIP Billing Software Provider, Voip Termination ISP
VoIP Services: Call Back, Call Relay VoIP
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