AristoCall Services Inc. United States

Provides Bangladesh Routes (CLI & Non-CLI). Also Working on Retail VoIP.

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General office

AristoCall Services Inc.
3116 Girard Avenue, South # 209,
Minneapolis,
MN ,55408, USA
United States

Phone: +1 612 8080079
Site: http://www.aristocall.com
Contact Person

Md. Mahbub Hasan Rony / Vice-President
Phone: +1 612 8080079
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Providers in database: 6433
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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