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Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
Nergytelecom
Nergy Telecom is focused on providing to its partners a business model in the field of telecommunications which can be used to run a telecom business easily, efficiently and profitably. Nergy Telecom is constantly working to eliminate all possible barrier
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