Arbantis sarl Switzerland
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The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
DSLi
Founded in 1995 and located in South Florida, DSLi is a facilities based CLEC offering VoIP, Internet and Voice solutions for business customers.
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