Appia Communications United States

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General office

Appia Communications
1030 Hastings St, Suite 100
Traverse City
MI ,49686
United States

Phone: 2319290970
Phone: 8772774297
Site: http://www.appiaservices.com

Contact Person

Matt Cowall / Communications Manager
Phone: 2319290970
Phone: 2319290970

Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Network Service Provider
Voip consulting

Call Relay VoIP Solutions
Call Routing VoIP Solutions
Collaboration
Data Conferencing
Installation and Support Services
System Integration
Voice and Video Conferencing

Cisco Systems

None

Appia Communications

Accela, Inc.

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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