Appia Communications United States
Appia Communications
210 N Tucker, Suite 560
St. Louis
MO ,63101
United States
Phone: 8772774297
Phone: 2319290970
Site: http://www.appiaservices.com
Contact Person
Matt Cowall / Communications Manager
Phone: 2319290970
Phone: 2319290970
210 N Tucker, Suite 560
St. Louis
MO ,63101
United States
Phone: 8772774297
Phone: 2319290970
Site: http://www.appiaservices.com
Contact Person
Matt Cowall / Communications Manager
Phone: 2319290970
Phone: 2319290970
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
- Network Service Provider
- Voip consulting
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- Collaboration
- Data Conferencing
- Installation and Support Services
- System Integration
- Voice and Video Conferencing
- Cisco Systems
- None
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
HostMyCalls Hosted PBX Service
HostMyCalls provides the small business owner PBX telephone system features and applications once only affordable to big business enterprises.
Read moreTop countries:
United States 1294
India 440
United Kingdom 425
Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries