Annatel Global Networks Israel

The Annatel Networks company is registered in France. We offer a telephony service via Internet accessible throughout the world.

Annatel offers innovative services in the field of telecoms, pushing the boundaries of technology and threatening the supremacy of the traditional telephone operators who have for so long dominated the market.

Our team, made up of experts working in the telecoms and Internet sectors, is determined to make Annatel Networks a serious contender in the telecommunications sector.

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Annatel Global Networks
IT Park
Herlyia Pituach
,69433
Israel

Phone: +972 3 914 03 23
Site: http://www.annatel.co.il

International VoIP Wholesale Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Voip Termination ISP

Call Relay VoIP Solutions
Call Routing VoIP Solutions
Data Conferencing
H.323 VoIP Gateway
H.323 Wireless/ GSM VoIP Solutions
Installation and Support Services
PC to Phone
Phone To Phone
Project Mangement Services
SIP Softswitch & CPE
SIP VoIP Gateway
Voice and Video Conferencing

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Billing system of own development

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10Levels LTD.

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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