Aneks Bosnia and Herzegovina
General office
Aneks
Krajiskih Brigada 113
Banja Luka
RS ,78000
Bosnia and Herzegovina
Phone: 387 51 333 909
Phone: 387 65 515 245
Site: http://www.b2tel.net
Aneks
Krajiskih Brigada 113
Banja Luka
RS ,78000
Bosnia and Herzegovina
Phone: 387 51 333 909
Phone: 387 65 515 245
Site: http://www.b2tel.net
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
- Network Service Provider
- Voip consulting
- Voip Termination ISP
- Wireless Broadband
- Gatekeepering
- H.323 Softswitch & CPE
- H.323 VoIP Gateway
- H.323 Wireless/ GSM VoIP Solutions
- Installation and Support Services
- IP devices
- SIP Softswitch & CPE
- SIP VoIP Gateway
- System Integration
- Termination
- Cisco Systems
- Proprietary
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Vopium A S
Vopium is a Danish mobile application company, established in 2006 to provide low cost mobile calls via VoIP technology. We are interested in setting up a teleconference to explore the possibility of developing a Partnership with your company.
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