Altokom Ltd Nigeria
Headquartered in Port Harcourt, Rivers State, Altokom Ltd is a communications company dedicated to connecting people all over the world through every medium possible. We have aligned ourselves with established world class communication service providers t
Headquartered in Port Harcourt, Rivers State, Altokom Ltd is a communications company dedicated to connecting people all over the world through every medium possible. We have aligned ourselves with established world class communication service providers to provide our customers with quality services. Our Mission is to help people share ideas, thoughts and knowledge - communicate, by providing the enabling facilities and opportunities, starting from people in Africa to people everywhere else. Our Vision is to be a world-class provider of communications facilities and solutions to our customers, whilst creating wealth for our shareholders and stakeholders.
Altokom Ltd
No. 8, Road 112, Trans Amadi F.H.A Estate, P.O.Box
Port Harcourt
Rivers State ,6062
Nigeria
Phone: +234-84-574742
Site: http://altokom.com
- Internet Telephony Service Provider
- PC to Phone
- Phone To PC
- Phone To Phone
- Web Call
- Web To Phone
- Quintum
- Proprietary
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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