Altera Telecom Turkey

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General office

Altera Telecom
Abidin Daver Sokak 5/6 ?ankaya
Ankara
,6050
Turkey

Phone: 0312 441 49 99
Site: http://www.ipoptel.com

Internet Telephony Service Provider

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Billing system of own development

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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