Alsophila International (HongKong) Limited China

Alsophila International (HongKong) Limited

Alsophila International (HK) Ltd is a high-tech company focusing on developping and running VOIP system.Our company which now has 20 employees was set up in February,2008.At present,we concentrate on both wholesale and retail business.Our company is making effort to be professional second level telecom operator in China. We have huge amounts of clients all over the world,such as UK,USA,Ukraine,Singapore,UAE,Sureshot and so on.Besides, we also have numerous direct and stable telecom agents in Myanmar,Pakistan,Nepal,Philippine,Egypt,Columbia and many other countries.We offer Our partners 7x24 high-quality service,and have 20 million minutes traffic.

Communication creates value,and upgrowth arisesfrom high efficiency.

Communication creates value,and upgrowth arises from high efficiency.

Profession
Integrity
Unity
Enterprising

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General office

Alsophila International (HongKong) Limited
Shengmao Health Park,No.5288 Hunan Road,Pudong District,Shanghai,China
Shanghai
Shanghai ,201316
China

Phone: +8621-20931680
Phone: +8621-20931689
Site: http://www.alsophila.com

Contact Person

Tommy Li / CEO
Phone: +86-18802128199

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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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