Allobox.ch Switzerland

Wholesale rates for every customer, every country.

Save up to 70% to your telephon bils. With Allobox, you are able to call from a fixed line, your cellular phone or your computer.

Your rate:
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General office

Allobox.ch
Simplon 4
Renens
Vaud ,1020
Switzerland

Phone: +41 216340263
Site: http://www.allobox.ch
Contact Person

Jonas Katz / Technician
Phone: +41 7873773785
  • A-Z Termination
  • PC to Phone, Phone To PC, Phone To Phone, Project Mangement Services, Termination, Web Call, Web To Phone
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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