Alliance Talk LLC El Salvador

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General office

Alliance Talk LLC
San Salvador
San Salvador
San Salvador ,0
El Salvador

Phone: +50322117777
Site: http://www.alliancetalk.net

International VoIP Wholesale Provider
Internet Telephony Service Provider
Voip consulting

Billing Software
Call Routing VoIP Solutions
Consultancy Services
E1 Bulk Wholeseller
Fax To Fax
IP devices
Outsourced Billing
Partnering for Origination and Termination
Phone To PC
Phone To Phone
Termination

Audiocodes
Cisco Systems

Billing system of own development
ETS Billing
Our Own ASP Solution
Telco Solutions Billing System
TeleCount Wholesale Billing

XALCORVOIP

Telecam

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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