Allbisnet Cameroon
General office
Allbisnet
GTHS
Bamenda
Nord-Ouest ,655
Cameroon
Phone: +237 754 7684
Phone: +237 754 7684
Site: http://www.allbisnet.fr.st
Contact Person
Talla Jerry william / Bamenda
Phone: +237 754 7684
Phone: 2377547684
Allbisnet
GTHS
Bamenda
Nord-Ouest ,655
Cameroon
Phone: +237 754 7684
Phone: +237 754 7684
Site: http://www.allbisnet.fr.st
Contact Person
Talla Jerry william / Bamenda
Phone: +237 754 7684
Phone: 2377547684
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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