All Nations Communications United States

Wholesale providers of origination and termination services specializing in call center termination

We offer non metered DID services, domestic and international Termination for conversational and dialer traffic. Least Cost Routing, Web Domaons, MPLS, T1s and more.

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General office

All Nations Communications
1617 NW 106 Lane
Pompano Beach
Florida ,33071
United States

Phone: +1-646-585-0665
Site: http://www.allnationscommunications.webstarts.com
Contact Person

Art Sehter / Carrier relations Manager
Phone: +1 954-509-9091
Phone: +1 954-263-4731
  • A-Z Termination
  • Call Center services
  • Marketing Services
  • Wholesale VoIP services

Providers in database: 6433
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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