All Call Technologies United States

Provider of customized virtual receptionist services for small businesses. Local and TF numbers for business mobile and soft phones.

All Call Technologies provides voice services for small and medium sized businesses. The custom service is the small business PBX solution that integrates with any phone system and service provider. Services include Virtual Receptionist, Voice Mail to Email, Custom Call Routing and SMS Chat. Recent expansion allows us to offer SIP solutions for soft phones from Counter Point.

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General office

All Call Technologies
PO Box 2288
Eagle
ID ,83616
United States

Phone: +1 877-659-4999
Phone: +1 208-685-2900
Site: http://www.allcalltechnologies.com/voip-sip-services/

Contact Person

Greg Standerfer
Phone: +1 208-685-2900

Cloud-based Unified Communications Service Provider
did numbers provider
Hosted PBX Service Provider

Call Routing VoIP Solutions
Hosted PBX
PC to Phone
Phone To PC
Phone To Phone
Virtual PBX

Not data

Global Telecom Exchange, LLC (GlobalTelX)

VoxCalls

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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