Alfa Telecom s.r.o. Czech Republic

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General office

Alfa Telecom s.r.o.
Milicova 470/6
Prague
,10300
Czech Republic

Phone: +420 222 782 852
Site: http://www.alfatelecom.cz

Contact Person

Mikhail Darkin / manager
Phone: +420 222782852

Hosted VoIP billing service provider
International VoIP Wholesale Provider
Internet Telephony Service Provider
Network Service Provider

Call Relay VoIP Solutions
Call Routing VoIP Solutions
Collaboration
E1 Bulk Wholeseller
Gatekeepering
H.323 Softswitch & CPE
H.323 VoIP Gateway
H.323 Wireless/ GSM VoIP Solutions
Installation and Support Services
Outsourced Billing
Partnering for Origination and Termination
PC to Phone
Phone To Phone
SIP Softswitch & CPE
SIP VoIP Gateway
System Integration
Termination

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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