Albassam.net Egypt

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General office

Albassam.net
PO.Box 414
Heliopolis
Cairo ,11757
Egypt

Phone: +20 11 438 6666
Site: http://www.albassam.net

Hardware
International VoIP Wholesale Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Network Service Provider
SIP Billing
VoIP Billing Software Provider
Voip consulting
Wireless Broadband

Billing Software
Call Routing VoIP Solutions
Consultancy Services
Gatekeepering
H.323 Softswitch & CPE
H.323 VoIP Gateway
Installation and Support Services
IP devices
Partnering for Origination and Termination
PC to Phone
Phone To PC
Phone To Phone
Project Mangement Services
SIP Softswitch & CPE
SIP VoIP Gateway
System Integration
Termination
Web Call
Web To Phone

Cisco Systems
Dialogic Based
Lucent
QiiQ
Quintum

QBill
VoiceMaster

SAND

Sipring Telecommunication S.A.E.

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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