The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
City Telecommunication
CITY Telecommunication focuses in providing robust, high quality, turn-key VoIP (Voice over IP) setup ranging from IP to IP interconnectivity, IP to A to Z VOIP calls, SMS/WEB/ANI/MSN MESSENGER Call Back System and DID calls forward systemsCITY TELECOM In
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