Aircel Limited India
General office
Aircel Limited
2nd Floor DLF Tower
Gurgaon
,110009
India
Phone: 9716499201
Site: http://www.aircel.co.in
Aircel Limited
2nd Floor DLF Tower
Gurgaon
,110009
India
Phone: 9716499201
Site: http://www.aircel.co.in
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The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
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