Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
PT GERBANG DATA LINTAS BENUA was established in early 2000 and is a subsidiary company of the THP Group. The company is based in Jakarta, Indonesia and also operates an associate company domiciled in Melbourne, Australia.