Aircel Limited India

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Aircel Limited
2nd Floor DLF infinity Towers
Gurgaon
,110009
India

Phone: 9716499201
Site: http://www.aircel.co.in
  • Internet Telephony Service Provider
  • Phone To Phone
  • vFone
  • Telco Solutions Billing System

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Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution) The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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Fusion is a simple yet robust, integrated, web-based billing and point-of-sale system for the small and medium-sized telecom business. It provides users with access to customer accounts, retail point-of-sale, customer invoicin

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