The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Matrix is largest selling PBX brand in India. Our wide product range of IP-PBX, IP-Phones and Gateways-VoIP, GSM, BRI/PRI are feature rich and of the best quality in the industry.