AIHS.Net GmbH Germany
General office
AIHS.Net GmbH
Hanauer Landstrasse 312a
Frankfurt am Main
,60314
Germany
Phone: +49 (0) 69 4260 3877
Site: http://www.avoips.net
AIHS.Net GmbH
Hanauer Landstrasse 312a
Frankfurt am Main
,60314
Germany
Phone: +49 (0) 69 4260 3877
Site: http://www.avoips.net
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
- SIP Billing
- Voip Termination ISP
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- H.323 VoIP Gateway
- Partnering for Origination and Termination
- PC to Phone
- Phone To PC
- Phone To Phone
- SIP VoIP Gateway
- Termination
- Voice and Video Conferencing
- Audiocodes
- Cisco Systems
- Mera
- Oracle Based own system
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Zigosoft
ZIGOSOFT was created in 2005 and is a private company with entirely Romanian capital whose main activity is to offer complex solutions and high quality services in IT&C domain.
ZIGOSOFT develops and implements top technologies for partners worldwide.
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