Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
IPness is a product of The Phone Company nv/sa, The Phone Company of Belgium was formed in 1996, and has been serving large international carriers with high-tech innovative solutions and special value-added services.