The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
Hi
I am shumon from Dhaka , my dalier is SHINETELL which one is btcl route if u r interested pls knock me price is good enough and attaractive.
Thanks
hamid
shinetell