Aeon Media Technologies Canada

International Wholesale VOIP termination at its best.

Founded in 2009, Aeon international built its VoIP network from the ground up, maximizing alliances and leveraging decades of telecommunications experience and knows how. The result is a company and network focused first and foremost on the customer and dedicated to delivering all of the many benefits available through VoIP technologies and now one of the leading carriers of international voice traffic. We provide quality international call services throughout VoIP network. Our global infrastructure helps our telecom partners to expand to international market quickly and effectively. Our partnership include some large international carrier who outsource the international voice traffic to us to reduce their cost of transport and service support while providing the quality indistinguishable from that of traditional phone networks.

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General office

Aeon Media Technologies
winniepeg
manitoba
Canada

Phone: +919633907048
Site: http://www.aeonmediatech.com

Contact Person

Binoy John / Marketing Manager
Phone: +919633907048
Phone: +919846136847

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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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