Advanced VoIP Telecom Dominican Republic
- Internet Telephony Service Provider
- Consultancy Services
- Data Conferencing
- IP devices
- Partnering for Origination and Termination
- PC to Phone
- Phone To PC
- Phone To Phone
- SIP Softswitch & CPE
- SIP VoIP Gateway
- Termination
- Voice and Video Conferencing
- Web Call
- Web To Phone
- Cisco Systems
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
VoIP Express Ltd
We offer everything you need for broadband telephony, including broadband from us designed for IP calling. Vanilla broadband will not give you the service you need and your customers expect. So choose a service designed for that high quality calling exper
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