Advanced Development & Design Mexico

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Advanced Development & Design
Hacienda de San Pedro 225
Leon
GTO ,37170
Mexico

Phone: +52 477 568 0290
Site: http://www.addmex.com

Contact Person

Luis Baz / Director General
Phone: +52 555 246 907
Phone: +52 530 057 684

Hardware
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Voip consulting
Wireless Broadband

Billing Software
Consultancy Services
Gatekeepering
H.323 VoIP Gateway
H.323 Wireless/ GSM VoIP Solutions
Installation and Support Services
IP devices
PC to Phone
Phone To PC
Phone To Phone
System Integration
Voice and Video Conferencing
Web Call
Web To Phone

Dialogic Based
Lucent
QiiQ
Quintum
Telica
VocalTec

Proprietary

Baja Phone

Advanced Development & Design

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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