Active Call Center Pakistan

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General office

Active Call Center
Karachi
Sindh ,93257
Pakistan

Phone: +92-360-215-5157
Phone: +92-345-208-1317
Contact Person

Mohammed Azeem / Manager
Phone: +92-345-208-1317
  • Internet Telephony Service Provider
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Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution) The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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