Actica Communications Corp United States

We are a facilities-based provider of telecommunication products and services, including international reorigination, Full Voice over Internet Protocol (VoIP) with the most advanced technology available, phone card and other telephony services. Actica has developed a private IP Telephony network and utilizes VoIP to improve both cost efficiency and quality of telecommunication services by terminating all our retail traffic through Tier 1 fiber carriers.We are a facilities-based provider of telecommunication products and services, including international reorigination, Full Voice over Internet Protocol (VoIP) with the most advanced technology available, phone card and other telephony services. Actica has developed a private IP Telephony network and utilizes VoIP to improve both cost efficiency and quality of telecommunication services by terminating all our retail traffic through Tier 1 fiber carriers. Established in 2000, Actica Communications Corp. started at the vision of one man who was tired of the lack of service and quality that carriers were giving to their clients in the telecommunications industry. Actica

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General office

Actica Communications Corp
11301 Olympic Blvd, Suite 610
Los Angeles
California ,90064
United States

Phone: 310-778-0011
Site: http://www.actica.net

Contact Person

Robert Clapa / Director of International sales
Phone: 310-778-0011

International VoIP Wholesale Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider

Fax To Fax
H.323 VoIP Gateway
IP devices
PC to Phone
Phone To PC
Phone To Phone
SIP Softswitch & CPE
SIP VoIP Gateway
Termination
Voice and Video Conferencing
Web Call
Web To Phone

Audiocodes
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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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GlobalCom

Global COM took the initiative to enhance the telecom services provided to both, the business sector and the families.

Our plans were set to utilize communications as a supportive and enabler factor and not a liability and a risk factor.