Acestar Telecommunication Systems HKG Ltd. Philippines

Acestar Telecommunication Systems HKG Ltd. (ACESTAR), formerly Starton Technology Ltd., is a private limited liability company incorporated under the laws of Hong Kong and is wholly managed and operated by its Philippine-based affiliate, Acetel Management & Consulting Inc. (ACETEL).

ACESTAR offers wholesale long distance IP Voice, data and network services for carriers, data service providers, CLEC, resellers, ISPs, calling card companies and businesses worldwide.

The core of ACESTAR

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General office

Acestar Telecommunication Systems HKG Ltd.
Unit 601 Remco Tower, 61 West Capitol Drive Bo. Kapitolyo
Pasig
Metro Manila ,1603
Philippines

Phone: +63(2)6385787
Site: http://www.acestartelecoms.net

Contact Person

Manuel Mendoza / Managing Director
Phone: +632 6385787
Phone: +63917 8508163

Hosted VoIP billing service provider
International VoIP Wholesale Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Network Service Provider
SIP Billing
VoIP Billing Software Provider
Voip consulting
Voip Termination ISP

Billing Software
Call Routing VoIP Solutions
Collaboration
Consultancy Services
E1 Bulk Wholeseller
Gatekeepering
H.323 Softswitch & CPE
H.323 VoIP Gateway
H.323 Wireless/ GSM VoIP Solutions
Installation and Support Services
IP devices
Outsourced Billing
Partnering for Origination and Termination
PC to Phone
Phone To PC
Phone To Phone
Project Mangement Services
SIP VoIP Gateway
Termination

Cisco Systems
Clarent
Lucent
Quintum

Billing system of own development
Java Based own system
VoiceMaster

VoiceOut VoiP

Mawphil

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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